Through a blueprint for service innovation and cross-disciplinary cooperation, Taipower has fundamentally transformed its service locations. On March 7th, Taipower and the TDRI unveiled the fruits of their collaborative efforts at the Keelung Branch Service Center, showcasing how design drives public service innovation!

After over a year of intensive research, design planning, and validation, a new public pictogram system has been launched. This system is internationally-aligned, gender-neutral, and compliant with regulations. It offers nearly 300 open-source pictogram files and a guidebook for public pictograms to the public, setting a foundational example for Taiwan’s public pictograms.

The “Industrial Park Redesign” project introduces contemporary human-centered design into traditional spaces.

TDRI in collaboration with Taiwan’s National Fire Agency and with notions of public fire safety equipment redesign. After two years, one sees quite a few applications and mass productions, as well as actual cases of such applications in both public and private sites.

TDRI specially invited GK for a special collaboration, borrowing the experience of the international professional sign design enterprise to gradually establish design concept of public signage and thus drive the development of Taiwan’s public services.